Return Policy

Our Commitment

We stand behind every knife we make. If your order arrives with a manufacturing defect or if we made a mistake with your order, we'll make it right.

Because each knife is carefully inspected before it leaves our shop, we ask that you read the policy below before requesting a return.

Returns

Unused items may be returned within 30 days of delivery for a refund or exchange.

To qualify for a return, the item must:

• Be unused and in original condition
• Include the original packaging, sheath, accessories, and documentation
• Show no signs of sharpening, modification, wear, or misuse

Returns that do not meet these requirements may be refused or subject to a restocking fee.

Non-Returnable Items

The following items cannot be returned:

• Custom or made-to-order knives
• Engraved or personalized products
• Used or sharpened knives
• Gift cards
• Clearance or final sale items

Damaged or Incorrect Orders

Please inspect your order upon arrival.

If your package arrives damaged or you receive the wrong item, contact us within 5 days of delivery with your order number and photos of the issue. We'll arrange a replacement or refund as quickly as possible.

Warranty

Our knives are warranted against defects in materials and workmanship for the lifetime of the original owner.

This warranty covers manufacturing defects only.

The warranty does not cover:

• Normal wear and cosmetic aging
• Damage from misuse, abuse, prying, throwing, or batoning beyond the knife's intended purpose
• Rust or corrosion caused by improper maintenance
• Damage from improper sharpening
• Modifications or repairs performed by anyone other than our shop
• Loss or theft

If a knife is determined to have a manufacturing defect, we will repair or replace it at our discretion.

Return Shipping

Unless the return is the result of our error or a verified warranty issue, customers are responsible for return shipping costs.

We recommend using a tracked and insured shipping service. We are not responsible for items lost or damaged during return transit.

Refunds

Once your return is received and inspected, we'll notify you of the approval status.

Approved refunds will be issued to your original payment method. Depending on your financial institution, refunds may take 5–10 business days to appear.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

If you'd like a different model, size, or handle material, contact us before returning your item. We'll do our best to accommodate exchanges based on current inventory.

How to Start a Return

Email us with:

• Your order number
• Your name
• The reason for the return
• Photos, if the item is damaged or defective

We'll provide return instructions and the appropriate return shipping address.

We reserve the right to deny returns that do not meet the conditions outlined above or that show evidence of misuse, alteration, or intentional damage.